The Panic Room Gravesend - Escape Room Centre
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Got a question? The Panic Room is happy to help!

Check out our FAQ section below, which should cover any questions you may have.

If it doesn’t, feel free to contact our support team via Live Chat, Contact Page, call us on 01474 450029 or send us an email directly at –

For Battle Masters FAQ please Click Here
For Laser Tag FAQ please Click Here

Find answers to all of your
questions here

What is a Panic Room?

‘Panic Rooms’ or ‘Escape Rooms’ are an exciting form of entertainment where a team of family, friends or colleagues can enter an immersive adventure experience. By searching the room for clues, hidden items and solving puzzles the main aim is to escape before your 60 minutes are up.

Think Crystal Maze meets Sherlock Holmes and you won’t be far off!

If I’m late, can I still play?

If you arrive late for your booking we reserve the right to deduct time from your game however we will always try our best to give you the full 60-minute experience.

If you arrive too late for your booking to be run the booking is classed as a no-show and no refund will be given.

I need to reschedule my reservation!

Due to us being a live event we are unable to guarantee any reschedules or cancellations. Please email us when this need occurs and we will attempt to organise this for you.

Please note – Admin charges may be applied. No refunds are provided.

How many people can play at once?

This varies from room to room depending on size, gameplay or setup.

Escape Games:
2-4 Player Rooms – Dead Man’s Chest, Gold Rush, Lab Rats, The Sacrifice

Escape Rooms:
2-6 Player Rooms – Marvellous Magic School, LOOP, Whodunit, Riddled
2-8 Player Rooms – The Happy Institute, Enigma, The Dollhouse, Wizard Of Oz, The Don’s Revenge, Hell House, 7 Sins
4-10 Player Rooms – OVERLOAD

Axe Throwing:
2-6 Players per lane (3 lanes available)

Entertainment Centre Activities:
OVERLOAD Escape Room – 4-10 Players
Panic Stations Laser Tag – 4-14 Players
Mini Golf – Up to 6 Players
Augmented Reality Air Hockey – 2 Players
Game Over Arcade – 2-6 Players
Mad Hitter’s Mini Golf 2-6 Players
VAR Box VR – 2-4 Players
Private Karaoke Room 1 – Up to 12, Room 2 – Up to 10
FOOTPOOL – Up to 6

Do I need to book in advance?

Due to staffing bookings are required to be made in advance, we always try to accommodate as best as possible so it’s best to call us to confirm that an experience can be run for you at your desired time.

How much does it cost?


Prices vary per activity, please check individual activity page or booking system for exact pricing.

Is it scary?

The Panic Room experience is nothing to be afraid of, most escape rooms aren’t horror-themed and are just filled with fun and adventure.

If you choose one of our horror games like 7 Sins, The Dollhouse & Hell House, you will likely be scared but this is part of the fun!

Our ONLY Live Actor Escape Room Experience ‘The Happy Institute’ does have a live actor, which we adjust based on the group.

I have claustrophobia / anxiety, will I be ok in the room?

This will depend per person however we believe that most people will be fine, for health and safety the door is never locked so you may exit and re-enter at any time. The room itself is pretty large so if you feel claustrophobia or anxiety may be an issue we would recommend booking with a smaller group. Alternatively, you can come to us before booking and check out the room beforehand to decide if you are comfortable with it.

Are there any age restrictions for participants?

Players younger than 12 years old will require an adult present.
Most of our rooms are suitable for ages 8+, see individual room pages for further information.

What time should I arrive for my game?

Please arrive 15 minutes before your booked session time slot for your briefing and introduction.

What, if anything, should I bring to the game?

You don’t need to bring anything except you and your teammates!

Please note:
For Axe Throwing the following clothing items are not allowed:
Open-toed shoes
Any footwear that may cause you to lose balance
For Hell House we do not recommend wearing heels or open-toed shoes, we also recommend wearing clothing you don’t mind getting dirty

Is there wheelchair / disabled access?

Check out the full information on this on our accessibility page. Click Here to view

Do you provide food & drink onsite?

We currently offer a range of different food and drink options across our different locations.

At our Battle Masters Bar and Board Game Cafe we currently offer a range of: Hot & Cold Drinks, crisps, chocolates, and other snacks.

At the Entertainment Centre we now offer – Hot & Cold drinks, alcoholic beverages, snacks, warm nachos with cheese and Artisan Pizzas

📞 Looking to book last minute? ⏱️
Give us a call at - 01474 450029