Accessibility

Updated – 01/10/22 – Subject to change

Here at The Panic Room Gravesend, we want to be able to allow everyone to escape. However, due to the format of escape rooms & the buildings we are in, this isn’t always the case. We are always looking to improve our offering and make changes that will mean there is more to offer for everyone. If you have any questions about whether a room is suitable for you, just contact us!

Head to our contact page – Click Here
Email us at – dontpanic@thepanicroom.net
Or Call Us At – 01474 450029

If you would like to come and visit before booking to see if it would be suitable for you or the person you are enquiring on behalf of, then we can absolutely arrange showings to ensure that it is the right experience for you and your team!

PLEASE NOTE – DUE TO STRUCTURAL UPDATES REQUIRED BY THE CENTER IN OUR ST GEORGES CENTER LOCATION, WE ARE CURRENTLY UNABLE TO OFFER ACCESS TO OUR DISABLED TOILET. HOWEVER, THERE IS A DISABLED TOILET AVAILABLE WITHIN THE CENTER ITSELF LESS THAN A MINUTE AWAY

WHEELCHAIR ACCESSIBILITY:
Wheelchair friendly:
North Pole Panic 2
Enigma
Battle Masters

Wheelchair accessible with modified gameplay:
LOOP (being taken out of experience and back into 2nd section of game- Immersion breaking).

Wheelchair accessible if the player can use stairs for short periods, some/multiple parts of modified gameplay:
The Don – There is a set of stairs leading down to the game area with a handrail
The Dollhouse – 2 flights of stairs with handrail, Modified gameplay where some crawling sections will be skipped for the wheelchair player, other sections modified.
Wizard Of Oz – 2 flights of stairs with handrail and several raised sections which will restrict gameplay.
Marvellous Magic School – 1 short flight of stairs with a handrail. We would recommend a team of max 4 players with 1 wheelchair user due to the size of the room. There are some small raised areas that won’t be accessible but aren’t big parts of gameplay.

Not suitable for wheelchair users:
Old Father Time
Hell House
Riddled
Old Father Time
Resurgency
The Happy Institute
Panic Stations Laser Tag
OVERLOAD

PLEASE NOTE: For those that do not require a wheelchair, but need seating available in the room, this is available in all rooms on request and many rooms already have seating to accommodate this.

DEAF/HOH ACCESSIBILITY:
Generic Briefing/Safety Videos are subtitled, and printed copies of the story introduction are available upon request.
The following games have audio puzzle/communication elements that have accessibility adjustments upon request:
The Don
Old Father Time
Enigma
The Dollhouse
LOOP
Panic At Customs
CSI Xmas

Rooms with limited DEAF/HOH accessibility:
Wizard Of Oz – Multiple audio puzzles that will require someone with hearing to solve.
Marvellous Magic School – Clues are provided by intercom with no in-game screen, no audio puzzles
Hell House – Clues are provided by phone with no in-game screen, no audio puzzles.
Riddled – Clues are provided by intercom with no in-game screen, 1 audio puzzle
Dead Man’s Chest & Castle Of Memories – Clues are audio based via pre-recorded clues. It will require one person with hearing to receive the clues.

Epilepsy/Light sensitivity Accessibility:

The following rooms have elements of flashing/strobing lights which may affect some users;
LOOP – One small section of flashing/flickering lights
The Dollhouse – Flickering lights which aren’t used at teams request
Wizard Of Oz – Lasers can be disabled however it affects 1 puzzle.
Marvellous Magic School – Flashing lightning effects which can be disabled upon request
Castle Of Memories – Some colourful flashing lights are activated at the end of the game.

Colour Blindness:
The following rooms have colour-based puzzles:
Old Father Time – 2 Puzzles, 1 of the puzzles has symbols to reduce colour issues
Wizard Of Oz – 1 Puzzle
The Dollhouse – 1 Puzzle
Marvellous Magic School – 3 Puzzles
Castle Of Memories – 3 Puzzles
Riddled – 2 Puzzles
Hell House – 2 Puzzles
The Happy Institute – 2 Puzzles

Low Light:
In some experiences, the story/setting may be dark to be on theme with the surrounding however, suitable torches or light sources are always provided for puzzles/interactions that need to be solved visually. If you would like more torches or even bring in your own torches, this is fine. We only ask that you bear in mind that each experience is designed with particular lighting.

For Marvellous Magic School there are 2 lighting modes, mode 1 is atmospheric lighting, mode 2 is brighter lighting, and if you require the brighter mode, just ask your Gamemaster before the experience.

We are aware that there are many specific requirements that our customers may need, and we always do our best to accommodate, so if you have any questions regarding how appropriate any of our rooms would be for you, please reach out to us at: dontpanic@thepanicroom.net

For further information regarding our Laser Tag offering & it’s accessibility, please go to – www.lastertaggravesend.co.uk